Quest Lab wants you to be familiar with the type of information we collect from you, and how we use it. This policy applies to website you are visiting and all products provided by Quest Lab ("Quest", “Us”, "We" or "Our"). We may add or remove Products and/or Services with or without notice. We request you to read it and contact us if you have any questions.
In order to give you the best possible experience, we collect and store some certain information that lets us tailor our services best. To synchronize and backup everything between your devices we need to store, including but not limited to, your devices and settings on our servers. The transmission of the data is secured and we do our best to secure this data from any third party. Occasionally we will send anonymous data to help us determine problems and future features.
Browsing the Website does not require you to register for an account or provide any personal information to us. Quest Lab gather some generic information automatically, that may include the internet address assigned to your computer, the number and frequency of visitors and the www.questlab.pk sites visited. Quest Lab gathers this information using Google Analytics for the purpose of determining customer service and Website needs. Generic information does not reveal the identity of the visitor.
Quest Lab respects your privacy and strives to protect your personal information. Our Privacy Policy is applicable to all services that we offer, whether accessed online via website www.questlab.pk or from a mobile phone. Our privacy policy explains in detail which information we collect and how we use your personal information when you use the services offered by Mello. We may update this policy at any time. Please check back frequently to stay current. Your clicking on the "I Accept" as well as your continued use of the Services indicates that you have read this Privacy Policy and that you accept its terms. You also give your express permission for us to collect, store, and use your information in accordance with this Privacy Policy. At all times, your use of our services is governed by our Terms of Service. If you access the site or mobile application from outside the Pakistan, you may be subject to other rules and/or limitations of the Services.
Quest Lab stores and processes the information gathered on servers located worldwide. In some cases, we process personal information on a server outside your own country. We may process personal information to provide our own services. In some cases, we may process personal information for the purpose and according to the instructions of a third party for the purpose of providing the Services. These Services are hosted in the Pakistan and is intended for Pakistan visitors. If you are visiting from other regions with laws governing data collection and use that may differ from Pakistan law. Further Explanation of Policies Regarding Sharing Information to Partners and Other Companies
Upon receipt of a transmission from a user, we take appropriate action to ensure the security of our system. These actions include efforts to prevent unauthorized access or changes made to the system. We also take steps to prevent the disclosure or destruction of data, including periodic reviews of the storage, processing and collection of data. We also employ physical security measures to protect our information systems. Quest Lab assumes no responsibility for circumvention of any privacy settings or security measures contained on the Services. Access to personal information is available only to the employees, contractors, and partners of Quest Lab who must use that information in order to provide the Services, develop or improve them. Prior to accessing the personal information, these individuals have agreed to confidentiality agreements and may be subject to disciplinary action, possible termination, or criminal prosecution if they do no abide by these agreements. In the event of a violation of our security system, we will attempt to inform you electronically and instruct you on the appropriate course of action in order to protect your information. When you use Mello’s services, you agree to receive electronic communications from us regarding any issues of security or privacy that arise from use of the Services. If a violation of our security system occurs, you may see a notice on our Website or receive an email to the email address that you have provided upon registration. According to the jurisdiction where you reside, you may also have the right to receive this notice in writing. To receive free written notice from Quest Lab regarding a security breach (or withdraw your consent from receiving electronic notice) you must contact us at privacy@questlab.pk. We will process your personal information in accordance with this Privacy Policy and use it for the purposes that have been outlined above. In order to ensure that we are collecting and storing only the necessary date, we periodically review our data collection and implement changes to improve the Services. You should be vigilant in updating your personal information whenever there is reason to do so, as we rely on accurate information to provide the Services. Copies of your information may still be accessible even after they have been removed from the Services if they have been cached or if other users have copied or stored your information with your prior consent. When appropriate, we takes steps to provide you with access to your personal information in order to correct it or delete it at your request, as long as this data is not required to be kept by law or for legitimate business practices. If you request to remove, update, or access this data or personal information from our systems, we will require you to provide identification and to explicitly state which information you would like removed, updated or accessed. We reserve the right to decline these requests if we judge them to be in breach of other user's privacy, or if the requests are overly redundant, require effort beyond a reasonable amount, or are out of our range of capabilities. To access or change or delete your account information please contact us at privacy@questlab.pk. Some of our services have different procedures to access, correct or delete user's personal information. We take measures to ensure that Quest Lab and the Services comply with this Privacy Policy at all times. If you have questions or concerns relating to the usage and collection of your personal information, you may contact us as any time. Address all inquiries privacy@questlab.pk. If we receive a formal complaint, we will contact the individual in response to the claims. Should any legal authorities be involved, Quest Lab will comply fully with their requests, and work to resolve outstanding issues in a timely manner.
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Policy changes on this page. Each version of this Policy will be identified at the top of the page by its effective date. If you have any additional questions or concerns about this Policy, please feel free to contact us at privacy@questlab.pk